By purchasing a ticket you are entering into an agreement with Beautiful Tickets Ltd
Entry to This is Halloween only on production of a valid ticket or e-ticket.
Children must be accompanied by an adult who is over 18. No under 18s will be admitted if unaccompanied by a responsible adult.
Booking fee is non refundable.
All tickets are non-refundable. Days and time slots once booked cannot be changed or transferred to another time, sorry. We reserve the right to release more tickets for any particular day or time as we adapt to demand.
We reserve the right to refuse admission to ticket holders who arrive at the event late or who are behaving disorderly or using bad language or being abusive towards staff or visitors.
Ticket holders behaving in an anti-social manner will be asked to leave the site.
Strictly no glass anywhere on site.
The event will only be cancelled if extreme weather makes the route unsafe or if there’s a major fault in our electrical supply or equipment. It is (obviously!) an outdoor event and won’t be cancelled due to rain or temperature. Refunds will be offered only in the event of a full cancellation. We have a team who monitor weather conditions. In the event of a full cancellation, of any time slot or any day or more days, customers will be issued with booking codes to allow their visit to be re-booked on another date / time. If there are no suitable dates for the 2022 event then the codes will be valid for 2023. In the event that it is still not possible to book, a refund will be issued. All refunds will be made by November 28th 2023. A decision to cancel would be taken at 2pm on the day, and notice would be posted online.
In the event of cancellation due to inclement weather we will offer to transfer your ticket to another available slot. If there are no suitable slots remaining, refunds will be processed within 28 working days.
Beautiful Tickets Ltdare unable to accept liability for personal damage, losses or injuries sustained at this event including damage and losses to property and motor vehicles if the cause is due to negligence of the ticket holder or unforeseeable actions of other patrons.
As a condition of sale, ticket holders consent to being filmed and / photographed at the event. These images/videos may be shared on our website and social media.
Please follow directions given by stewards and event staff.
You are booking your tickets via our ticket agency Beautiful Tickets Limited (BTL)
